Trust Center
Reliability, Incident Transparency, and Security Procurement
Public trust snapshot for Health Fitness API by Dakidarts. Live data is served from `dashboard.hefitapi.com` public status feed.
Status + Incident History
Loading status...Operational visibility across key subsystems with rolling sparkline snapshots and recent incident records.
Incident history is loading...
Fetching public incident feed from dashboard host.
Compliance and Procurement Requests
Security and legal workflows are handled through dedicated procurement channels for enterprise buying teams.
DPA Request
Request a Data Processing Addendum package for legal review.
SLA Review
Review SLA readiness and discuss private deployment commitments.
Security Questionnaire
Send vendor questionnaires to our security and procurement queue.
Trust Center FAQs
How often is the status feed refreshed?
The public trust feed is designed for short refresh windows and returns a cache hint (`cache_ttl_seconds`) in the payload.
Is this trust endpoint billable?
No. `GET /api/v1/public/trust/status` is a public dashboard-host endpoint for website trust visibility and is not part of billable production API calls.
Where should production API traffic go?
Use `https://api.hefitapi.com` for billable production workloads. Trust and website telemetry endpoints are served from `https://dashboard.hefitapi.com`.
How are incidents classified?
Incidents are tagged by impact level (for example `minor`) and tracked with start/resolution windows for transparent post-event reporting.
Can enterprise teams request incident reports?
Yes. For deeper incident detail and procurement workflows, contact support or sales and request enterprise reporting artifacts.
How do we request a DPA?
Use the DPA request action in the compliance strip and include your legal entity name and target signature timeline.
How do we submit a security questionnaire?
Send your questionnaire to `security@hefitapi.com` and copy procurement stakeholders if contract review is in progress.
Do you support SLA-backed private deployments?
Yes. Private deployment options and SLA terms are available for enterprise contracts through procurement review.